- File a device protection claim
- Pay t-mobile bill w CC; file dispute immediately b/c company said phone was not sent
File a device protection claim
Asurion Phone Insurance and Broken Note8!and
Automatically get access to this advanced feature at no extra cost as a Premium Device Protection Plus customer. Register in the app with your T-Mobile phone number to enable services and verify your eligibility. If you are not eligible for technical support, that feature will be removed 14 days after registration. I have been a T-Mobile Customer for 5 years, and when a store rep showed me this app I was blown away! I am not the most technical person, but the Tech PHD expert I spoke to on the phone was able to assist me with all my technical questions.
T-Mobile had used a third-party repair firm called Assurant to fix broken phones under its protection plan previously. Meanwhile, the plan will also cover the entire cost of replacing a failing battery on one occasion. For more on iPhone battery woes, watch:. Still, smartphone owners rarely lose or damage their devices, according to surveys by Consumer Reports. Instead of carrying insurance, consumers who lose a phone could buy a used replacement on their own from a reputable seller via eBay EBAY , Gazelle, or similar services. All Rights Reserved.
Major wireless carriers sell basic cell phone insurance, most of them through a company called Asurion. They also offer premium protection plans, typically bundled with app and tech support. Just keep in mind that most insurance plans limit you to two claims in a month period. And while the carrier might be able to replace your phone with the same model, it could be a different color or refurbished. NerdWallet makes managing your finances easy. Keep track of your spending, credit score, and even find fresh ways to save. A previous version of this article listed an incorrect name for the T-Mobile insurance provider.
Your T-Mobile Premium Handset Protection is provided by Assurant Solutions. What's the make, model, and serial number of the device you're claiming?.
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PDP Plus is available starting May 7, to customers buying a new device and adding a new line of service. In addition, customers who have purchased a new device and added a protection plan in the last 60 days are eligible to upgrade to the new JUMP! Plus, which includes PDP Plus. With JUMP! Plus, you get the best device upgrade program in US wireless - letting you upgrade when you want — and unparalleled protection for your device and virtually everything on it. PDP Plus: Up to 2 approved claims in mo. Cancel at any time.
Phone insurance isn't an exciting topic. But it is a topic a lot of people have questions about, particularly when it comes to two things: who's the best, and is phone insurance actually a good investment? As you'll see, those questions don't really have an easy answer. But I'm going to break down a few of the US's most popular insurers, alternatives like your homeowners policy , and explore whether phone insurance is even actually a good idea given your individual needs. This post originally appeared on Android Police. Asurion is an extremely popular phone insurer, but most Asurion policyholders may not even know they're with the company, which does not actually sell insurance directly to consumers.
How do I file a claim? Our claims site mymetroclaim. You may also call Assurant at and a Care Specialist will help you through the process. Note: To file a claim for an incident that happened before July 1, , visit phoneclaim. You can also call your mobile carrier to get it.
Pay t-mobile bill w CC; file dispute immediately b/c company said phone was not sent
I purchased a Note 7 phone through T-Mobile in September of as well as an insurance policy through Assurant for the phone. I did not want to downgrade my phone by purchasing an S7 or S7 edge, so I decided not to cash it right away, instead waiting to see if Samsung would reissue the Note 7 again or if they would create a new version, which a year later they have finally done with the Note 8. - The following frequently asked questions should tell you everything you need to know about the Xfinity Mobile Protection Plan.