- Rules about cold weather utility shutoffs....
- Keep Your Heat from Getting Shut Off this Winter
- Ameren shutoffs begin today
Rules about cold weather utility shutoffs....
Here's How: Shutting Off Utilitiescan your get
There are certain cases when a utility company cannot shut off your service. In these situations, if they disconnect a service, they must restore it. These situations are:. Termination of utility service is illegal if the utility does not follow the shut-off rules. A utility company cannot shut off your service if you give them a valid medical certificate.
Jump to navigation. Customers are often protected against a utility company's shutting off or terminating their service, even if they cannot afford to pay their bills. These special protections are discussed below. Electric, gas, and private water companies 20 cannot shut off your service if you, your child, or someone else in your household is seriously ill and you cannot afford to pay your bills because of financial hardship. It can also include chronic physical health problems such as diabetes, asthma, and fibromyalgia.
Jump to navigation. It is illegal for your gas or electric company to turn off your services if you need them for heat between November 15 and March 15 and you cannot afford to pay your bills. If you got fuel assistance last winter, it is against the law for your utility company to cut off your heat before January 1, for any reason. This is to give you enough time to apply for fuel assistance for this year. See Fuel Assistance Program. If you are having trouble with your utility company, or if your heat gets cut off, call the Department of Public Utilities at or toll-free
Keep Your Heat from Getting Shut Off this Winter
Ameren shutoffs begin today
Ameren Illinois utilities will start disconnecting service today for non-paying residential electric customers, as the moratorium on shutoffs has ended. Those targeted are residential customers who have unpaid balances of three months or more, those who haven't made bill-paying arrangements, and electric users who aren't identified as the current customer, such as those who have moved, said Shelley Epstein, spokesman for the Ameren Illinois utilities. Epstein emphasized that disconnects are a last resort, and urges delinquent customers to contact the utility to arrange a payment plan or their local Community Action Agencies to apply for financial aid. This is clearly a last resort for us. He said the specific number of delinquent customers is unavailable because it fluctuates as customers pay their bills.
View a table of state seasonal termination protections only. NOTE: These policies may not apply to all utilities in your state. In general, municipal utilities and rural electric cooperatives are not regulated and the policies do not apply to them. Year-round protection from shut-off is available to all residential customers regardless of income with an initial down payment of 10 percent of a customer's total bill and a monthly budget plan. Customers called to full-time active military service during a time of declared national or state emergency or war, may apply for shut-off protection for up to 90 days and may request extensions of this protection by reapplying. Eligible senior citizens participating in Winter Protection are not required to make specific monthly payments between November 1 and March